Delta unveils first biometric terminal in U.S. in Atlanta; next stop: Detroit

Today, Delta Air Lines, in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport (ATL) and the Transportation Security Administration (TSA), unveiled the first biometric terminal in the United States at Maynard H. Jackson International Terminal (Terminal F) in Atlanta, announced earlier this fall.   This means that customers flying direct to an international destination on Delta, Aeromexico, Air France, KLM or Virgin Atlantic Airways can use facial recognition technology from curb to gate, including to: Check in at the self-service kiosks in the International lobbyDrop checked baggage at the counters in the International lobbyServe as identification at the TSA checkpointBoard a flight at any gate in Terminal FAnd, go through CBP processing for international travelers arriving into the U.S.Touch points throughout the terminal in Atlanta started coming online in mid-October – nearly all 25,000 customers who travel through ATL Terminal F each week are choosing this optional process, with less than 2 percent opting out. And, based on initial data, the facial recognition option is saving an average of two seconds for each customer at boarding, or nine minutes when boarding a wide body aircraft. ATL F — How the curb-to-gate facial recognition technology works: Customers flying direct to an international destination from Atlanta’s Terminal F wanting to use this option simply: Enter their passport information when prompted during online check-in. Forgot to enter passport information in advance? Don’t worry — this option will be available at the terminal after an initial passport scan and verification.Click “Look” on the screen at the kiosk in the lobby, or approach the camera at the counter in the lobby, the TSA checkpoint or when boarding at the gate.Breeze through once the green check mark flashes on the screen. Travelers will need to have their passports available and should always bring their passports when they travel internationally for use at other touch points during their trip.And, if customers do not want to participate, they just proceed normally, as they’ve always done, through the airport.


Posted by: Delta Air Lines
Posted on: 13/12/2018

Delta unveils first biometric terminal in U.S. in Atlanta; next stop: Detroit - by Delta Air Lines

News from Delta Air Lines...

Delta unveils first biometric terminal in U.S. in Atlanta; next stop: Detroit

Starting this December, customers can use facial recognition technology from curb to gate at ATL’s Terminal F and to board at DTW

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