From providing more space to extensive cleaning, Delta has put in place more than 100 measures to ensure a safe experience for our customers and employees, known collectively as the Delta CareStandard. Your safety is our highest priority from the moment you check in for your flight until you collect your bag at your destination, so we are providing layers of protection throughout your journey.
Our check-in lobbies, self-service kiosks, gate counters and baggage claim are thoroughly wiped down throughout the day. Given the success of electrostatic spraying on our flights, the process is occurring in other key locations such as our airport lobbies, jet bridges, gatehouses and clubs. Plexiglass shields have been installed at all Delta check-in counters, in Delta Sky Clubs and at gate counters across the globe. We have added social distancing markers in the check-in lobby, Delta Sky Club check in, at the gate, on seats at the gate, and on jet bridges to encourage customers to stand apart. Our employees and messaging throughout the airport consistently remind customers give each other extra space, too. You’re never more than a few feet away from a hand sanitizer station. They are available for use in check-in lobbies, at the gate, in Delta Sky Clubs and on all Delta-owned jet bridges. Delta Sky Clubs are offering pre-packaged food, similar to onboard snacks and other pre-packaged options like yogurt, breakfast energy bars, salads, hummus and pita chips, and sandwiches. Our Clubs continue to offer coffee, tea, soft drinks, as well as select wine, beer and liquor. Shower service is temporarily suspended. Delta customers and our customer-facing employees are required to wear masks to ensure an extra layer of protection. Delta is distributing customer care kits, available at all Delta ticket counters and gates, that offer a hand sanitizer wipe, a mask and an informational card that details how we are transforming the industry standard of clean.
Posted by: Delta Air Lines
Posted on: 17/09/2020